Auto-Assign

The right guide for every tour, every time

Auto-Assign scores your team against each booking and suggests the best match — factoring in availability, certifications, workload balance, and more.

The Problem

Manual assignment doesn't scale

  • Mentally tracking who is available, qualified, and not overworked
  • Favouring the same guides while others sit idle
  • Missing certification requirements for specialised activities
  • Spending 30+ minutes per day deciding who goes where
The Solution

Smart suggestions in one click

  • Scores every available staff member against each booking automatically
  • Balances workload so no one is over- or under-scheduled
  • Checks certifications to ensure compliance with activity requirements
  • Considers staff preferences and travel time between locations

Everything you need

Multi-Factor Scoring

Each suggestion is scored on availability, certifications, recent workload, preferences, and activity experience.

Workload Balancing

Auto-Assign tracks how many bookings each staff member has and distributes work fairly across the team.

Certification Matching

Only suggests staff who hold the required certifications for each activity. No manual checking needed.

One-Click Assignment

Review the top suggestions and assign with a single click. Staff are notified immediately.

Always in Control

Auto-Assign suggests — you decide. Override any suggestion and assign manually whenever you prefer.

Learns from Your Team

The more you use Flowdexo, the better suggestions become as staff build activity history and preferences.

How it works

1

Create a booking

Add a booking manually or import from your booking system. Specify the activity, date, time, and number of staff needed.

2

Click Auto-Assign

Flowdexo instantly scores all available staff and presents ranked suggestions with clear reasoning for each.

3

Confirm and go

Accept the top suggestion or pick an alternative. Staff receive instant notifications with all the details they need.

Frequently asked questions

Stop guessing. Start auto-assigning.

See how Auto-Assign can save you hours of scheduling every week.

14 days free. No credit card required.